Working at Akinon Resort

Jobs

Open Positions

Akinon Resort is always looking for talented people to join our team. We carefully review all applications we receive, but are unfortunately only able to respond to applicants considered for the position.

Title: Front Desk Associate

Location: La Nucia, Alicante

Type of contract: Full-time (100%) 

Start time: March 2019

Application deadline: Application accepted on a rolling basis

Apply method: Please send a cover letter and CV to didrik@akinonresort.com 

Job Description

Working at the front desk at Akinon Resort is not like any other resort. In addition to the daily tasks of the front desk, you will also be asked to do administrative tasks and help out in our restaurant. You will be dealing with our guests on a daily basis and it is, therefore, crucial that you are friendly, professional, flexible and happy to help at all times. Examples of administrative tasks can be:

  • Assisting in answering inbound group and private event requests
  • Inventory reporting
  • Market research
  • Assist in the social media management of the resort
  • Assist in marketing activities

This position has a lot of variety and potential for growth within the company for the right candidate.

Duties and responsibilities

Front desk

  • Deal with bookings by phone, e-mail or face-to-face.
  • Manage check-in and checkout and other procedures during arrival and departure.
  • Prepare customer bills and ensure that payment is received.
  • Answer questions about what the resort offers and the surrounding area.
  • Deal with requests from the guest – like booking an airport transfer, make a dinner reservation, a spa treatment or activities.
  • Deal with complaints or problems.
  • Perform daily settlement of the till.
  • Sorting and distributing inbound mail and arrange for any outbound
  • Keep an inventory of marketing materials like spa menus, location maps, key card holders, information folders etc.

Restaurant

  • Assist in the preparation of conference rooms for our guests
  • Assist during breakfast, lunch and dinner service

Administrative tasks

Depends on qualifications and areas of focus

Requirements

  • Proven relevant experience
  • Excellent customer service skills
  • A friendly and professional attitude
  • Experience in sales will be considered an asset
  • Accuracy and attention to detail
  • Excellent problem solving and analytical skills
  • High level of English, Spanish and a third language, both written and spoken. Preferred languages: Scandinavian (Norwegian, Danish, Swedish), French, Russian & Dutch
  • Experience from Microsoft Office, Google Mail & Drive. Experience from CRM systems, OTA’s and Hotelogix will be an asset
  • Excellent written and spoken communication skills
  • The ability to work effectively in a hectic work environment
  • Positive attitude and self-confidence to take initiatives
  • Take pleasure in working with people and have an outgoing personality
  • The ability to stay calm under pressure and look after several things at once
  • Ability to work for and as part of a dedicated and passionate team
  • Effectively managing time and productivity whilst at work
  • Achievement-motivated to work with Akinon Resort to set and surpass realistic goals
  • Excellent personal presentation
  • Work permit to work in Spain
  • Drivers license and car to get to and from work
  • Ability to work split shifts if needed

Title: Waiter/Waitress

Location: La Nucia, Alicante

Type of contract: 25-100% depending on the season

Start time: Spring 2019

Application deadline: Application accepted on a rolling basis

Apply method: Please send a cover letter and CV to didrik@akinonresort.com 

Job Description

You will be the first person our guests meet when dining in our restaurant, Fusion 8, and it’s your responsibility that their dining experience is nothing less than exceptional. You are attentive, responsive, and friendly and always have a smile on. You anticipate what the guests want before they notice them self. You take initiative, take pride in your work and have an excellent work ethic.

Duties and responsibilities

  • Greet guests and make them feel comfortable
  • Learn menu items and be able to describe them appropriately to guests
  • Take beverage and food orders and prepare them accordingly
  • Clear dirty dishes from the table
  • Assist in the kitchen with the cleaning of dishes, plates & cutlery
  • Polish cutlery, glasses and prepare each table for new guests
  • Assist in preparing and serving the breakfast buffet
  • Assisting with the preparation of some food items
  • Providing private event and banquet service
  • Keeping the restaurant clean and tidy
  • Work with other servers and be a team player
  • Take payment, do daily settlement and assist with inventory
  • Other duties required at the resort

Requirements

  • Proven relevant experience
  • Excellent organizational and communication skills
  • Good sales skills
  • Flexibility
  • Excellent attention to detail
  • Great personal hygiene
  • Good problem-solving skills and quick thinking
  • Good level of Spanish & English. Other languages are an asset, but not a requirement
  • Basic computer skills
  • Excellent customer service and professional at all times
  • Basic knowledge of beer, wine & cocktails
  • The ability to work effectively in a hectic work environment
  • Positive attitude and self-confidence to take initiatives
  • Ability to work for and as part of a dedicated and passionate team
  • Effectively managing time and productivity whilst at work
  • Work permit to work in Spain
  • Drivers license and car to get to and from work
  • Ability to work split shifts if needed

Title: Spa Therapist

Location: La Nucia, Alicante

Type of contract: Autonomo – business agreement – payment per treatment

Start time: Spring 2019

Application deadline: Application accepted on a rolling basis

Apply method: Please send a cover letter and CV to didrik@akinonresort.com

Job Description

We are looking for qualified, professional, reliable and confident spa therapists to provide professional and engaging wellness treatments to our guests. As a therapist, you will be responsible for ensuring outstanding treatment standards in the spa as well as delivering the Akinon Resort brand standards. You will be required to have certificates in:

  • Massage techniques like Swedish, Deep Tissue, Thai & Shiatzu
  • Beauty treatments like facial, manicure, pedicure and scrub

All are not required, but you should at least have a good range.

Duties and responsibilities

  • Welcome clients to the spa and engage them in conversation to determine the services that they need
  • Confer with clients about their medical histories and problems with stress or pain to determine how the treatment will be most helpful
  • Take notes regarding each client’s medical history and ensure that appropriate precautions are taken so that the condition is not aggravated
  • Deliver a variety of spa services in a safe and comfortable manner
  • Explain massage procedure and provide information about oils and creams used during massage
  • Assist clients in preparing for massages by providing them with gowns and putting away their clothing
  • Prepare and blend oils and apply the blends to clients’ skin • Perform massaging activities according to each client’s instructions (pressure and preferred oil/cream)
  • Maintain equipment and sample inventory of products
  • Keep documentation and maintain client files
  • Keep a clean and stocked room
  • Suggest and promote retail products or additional services
  • Uphold hygiene standards and follow health and safety regulations 

Requirements

  • Certificates for a good mix of different treatments
  • Proven relevant experience
  • Experience in sales will be considered an asset
  • Good level of English. Scandinavian language and Spanish is preferable, but not a requirement
  • Strong communication skills to work effectively in a hectic work environment
  • Excellent customer service skills
  • Flexible
  • Positive attitude
  • Take pleasure in working with people and have an outgoing personality
  • Basic computer skills
  • Excellent personal presentation
  • Work permit to work in Spain – autonomo license
  • Civil responsibility insurance
  • Drivers license and car to get to and from Akinon Resort